Return and Refund Policy
Cancellations, Returns, and Refunds for Furniture
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Orders may be canceled within 24 hours of placement for a full refund
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Refunds should be requested in writing to returns@hundden.com
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After 24 hours orders can be canceled with a 15% restocking fee up until materials are procured
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Once materials for your order are procured, a 35% restocking fee will be applied to cancelled orders
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As soon as construction begins for your order, a 50% restocking fee will be assessed
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Our furniture is made-to-order. As such, an item cannot be canceled once it is in transit for delivery
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Custom orders may not be canceled or returned
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Returns are not accepted
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Refunds for cancelled items will be made to the original form of payment within 3 business days
Why are there cancellation fees?
Your Hundden is being custom built to order, per your specifications. Once an order is placed, it enters our design, purchasing, and manufacturing processes. As a result, and while it is our honor to manufacture your order, we also need to express the cost to cancel. Thank you for your understanding.