Cancellations, Returns, and Refunds for Furniture

• Orders may be canceled within 24 hours of placement for a full refund

• Refunds should be requested in writing to returns@hundden.com

• After 24 hours orders can be canceled with a 15% restocking fee up until materials are procured

• Once materials for your order are procured, a 35% restocking fee will be applied to cancelled orders

• As soon as construction begins for your order, a 50% restocking fee will be assessed

• Our furniture is made-to-order. As such, an item cannot be canceled once it is in transit for delivery

• Custom orders may not be canceled or returned

• Returns are not accepted

• Refunds for cancelled items will be made to the original form of payment within 3 business days

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Why are there cancellation fees?

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Your Hundden is being custom built to order, per your specifications. Once an order is placed, it enters our design, purchasing, and manufacturing processes. As a result, and while it is our honor to manufacture your order, we also need to express the cost to cancel. Thank you for your understanding.